1. Information We Collect
WibuLink collects both personal and non-personal data to provide, maintain, and improve our services. The types of information we collect include:
- Account Information: When you sign up, we may collect your name, email address, username, and password.
- Usage Data: We collect information about how you interact with our services, such as the links you create, access logs, IP addresses, click statistics, time of access, referrer URLs, and pages viewed.
- Technical Information: This includes browser type, operating system, device identifiers, screen resolution, and other data sent by your browser or device.
- Location Information: We may derive an approximate location (e.g., city or region) from your IP address.
- Cookies and Tracking Data: We use cookies and similar technologies to enhance your experience, as detailed in Section 4.
We do not intentionally collect sensitive personal information such as government ID numbers, health records, or financial information unless explicitly provided by you in the course of using our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Operate the Service: This includes link creation, redirection, account management, and delivering core platform functionality.
- To Analyze and Improve Performance: Usage and analytics data help us understand how our platform is being used so we can improve features and user experience.
- To Communicate with You: We may use your email to send important notices, respond to inquiries, and offer support.
- To Ensure Safety and Prevent Fraud: Monitoring link activity helps detect abuse, spamming, or violations of our Terms of Service.
- To Personalize Advertising (if applicable): With appropriate consent, non-identifiable data may be used for interest-based advertising through third-party partners.
3. Legal Basis for Processing
We process your data under one or more of the following legal bases, as required by applicable law (e.g., GDPR for EU users):
- Consent: When you provide explicit permission, such as accepting cookies or signing up for promotional emails.
- Contractual Necessity: To perform a contract with you or take steps at your request before entering a contract (e.g., delivering our core URL shortening service).
- Legal Obligation: When we are legally required to collect, store, or share certain data (e.g., compliance with tax or law enforcement obligations).
- Legitimate Interests: For purposes such as security, fraud prevention, business analytics, or service improvement, provided your rights do not override these interests.
If you have questions about the legal basis we rely on for a particular data processing activity, you may contact us at support@wibulink.com.
4. Cookies and Tracking Technologies
WibuLink uses cookies and similar tracking technologies (such as pixels and local storage) to enhance your experience on our platform, understand user behavior, and improve our services.
What are cookies? Cookies are small text files stored on your device when you visit a website. They help websites remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time.
Types of cookies we use:
- Essential Cookies: These are required for the basic functioning of our platform, such as logging in or maintaining session state. Without them, some parts of the site may not function properly.
- Performance and Analytics Cookies: These help us track user behavior and interactions with the platform, enabling us to analyze usage patterns and improve overall performance.
- Functionality Cookies: These remember your settings and preferences to personalize your experience.
- Advertising Cookies: These may be set by third-party advertising partners to deliver relevant advertisements to you and measure their effectiveness.
Managing your cookie preferences: Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Note that disabling cookies may affect your ability to use certain features of the platform.
By continuing to use WibuLink, you consent to our use of cookies and tracking technologies as outlined in this section.
5. Sharing and Disclosure of Information
WibuLink does not sell your personal data to third parties. However, we may share information with third parties under the following circumstances:
- With Service Providers: We work with trusted vendors who perform services on our behalf, such as hosting, customer support, payment processing, analytics, and advertising. These providers are contractually obligated to protect your data and use it only for the services they provide.
- With Advertising and Analytics Partners: We may share anonymized or aggregated data with advertising networks and analytics providers (e.g., Google Analytics) for the purpose of traffic analysis and ad targeting. No personally identifiable information (PII) is shared unless explicitly permitted by you.
- With Legal Authorities: We may disclose your information if required to do so by law, subpoena, or legal process, or if we believe in good faith that disclosure is necessary to:
- Comply with legal obligations or regulatory requirements;
- Protect and defend our rights, property, or safety or those of others;
- Prevent or investigate fraud, misuse, or violations of our Terms of Service.
- In Business Transfers: If WibuLink is involved in a merger, acquisition, asset sale, or other corporate restructuring, your data may be transferred as part of that transaction, subject to this Privacy Policy.
We take reasonable steps to ensure that any third party with whom we share data provides the same level of data protection as we do.
6. Third-Party Services and Integrations
WibuLink may contain links to third-party websites, services, or applications. We may also integrate third-party tools, such as social media plugins, ad networks, payment processors, and analytics providers. These third parties may collect information directly from you or via tracking technologies on our platform.
Examples of third-party services:
- Analytics services like Google Analytics
- Advertising platforms such as Google Ads or Facebook Ads
- Payment gateways such as PayPal or Stripe (if applicable)
- URL preview or link scanning services
Please note that these third parties have their own privacy policies and data handling practices, which may differ from ours. We are not responsible for the content or privacy practices of these third parties.
We recommend that you review the privacy policies of any third-party services you interact with through WibuLink.
7. Data Retention
We retain your personal data for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
The retention period depends on the type of data and the context in which we collected it. For example:
- Account data is retained as long as your account is active and for a limited period afterward for backup and legal reasons.
- Link analytics (clicks, referrers, etc.) may be kept for internal analysis and to improve service performance.
- Data associated with support requests or abuse reports may be retained longer for accountability and regulatory compliance.
You may request deletion of your personal data by contacting us, and we will comply unless we are legally obligated to retain certain information.
8. Your Rights and Choices
You have certain rights over your personal data, depending on your location and the applicable laws (such as GDPR for EU users or CCPA for California residents). These rights may include:
- The right to access and view the personal data we hold about you.
- The right to correct or update inaccurate or outdated information.
- The right to request deletion of your data, subject to legal or operational retention needs.
- The right to withdraw consent for marketing communications or certain types of data processing.
- The right to restrict or object to certain processing activities.
To exercise your rights, please contact us at support@wibulink.com. We may need to verify your identity before fulfilling your request.
9. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures include:
- Use of secure HTTPS connections for all data transmissions.
- Access controls and role-based permissions for system components.
- Data encryption where appropriate and secure database management.
- Regular software updates, monitoring, and threat detection practices.
Despite our efforts, no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to promptly responding to any security incidents.
10. International Data Transfers
WibuLink is operated globally, and your data may be transferred to, stored, or processed in countries outside your country of residence, including countries that may not have the same data protection laws.
When we transfer data across borders, we implement safeguards to ensure your information remains protected. These safeguards may include:
- Standard contractual clauses approved by regulators.
- Processing agreements with data recipients ensuring compliance with our privacy standards.
- Limiting transfers to countries deemed to have adequate data protection levels by applicable authorities.
By using our services, you consent to such international transfers, where applicable.
10. International Data Transfers
As WibuLink operates globally, your personal data may be transferred to and processed in countries other than your own, including countries that may not provide the same level of data protection as your jurisdiction.
When we transfer your data internationally, we ensure that appropriate safeguards are in place to protect your information. This may include using standard contractual clauses approved by regulatory authorities or ensuring the third parties we work with are certified under recognized data protection frameworks.
By using our services, you acknowledge and agree to the transfer of your data outside your country of residence.
11. Children's Privacy
WibuLink is not intended for use by children under the age of 13, or the minimum age required in your jurisdiction. We do not knowingly collect personal data from children without verifiable parental consent.
If we become aware that we have collected data from a child in violation of this policy, we will take steps to delete that information as soon as possible. If you believe that a child has provided us with personal information, please contact us at support@wibulink.com.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service updates. When we do, we will revise the “Last updated” date at the bottom of this page.
If the changes are material, we will notify you by email (if you have provided one) or through a notice on our website before the changes take effect. Continued use of our services after changes become effective constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, you may contact us at:
Email: admin@wibu.me
Mailing Address:
Nyakko Team
61/1 ấp 3 xã Xuân Thới Thượng, Hóc Mơn, TPHCM
Ho Chi Minh City, 70000
Vietnam
Last updated: 1:10 AM, May 1, 2025 (GMT+7)